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Thursday, June 16, 2011

Hearing on Muni T-Line

From Supervisor Cohen's June Newsletter:
Specifically, the hearing will explore how effective the line has been in providing reliable transit service to neighborhoods of the southeast part of the City. While service has improved since the opening of the T-line, other technical and operational issues remain that negatively impact the average speed and reliability of the light rail route.   It is important for City officials to hear directly from residents and workers who use the T-line regularly.  Please join the conversation by participating in the hearing on:

Monday, June 20
1:00pm
Room 262, City Hall

If you are unable to attend the hearing in person, you may submit
written comments to:

Alisa Somera
Clerk of the Land Use Committee
1 Dr. Carlton B. Goodlett Place, Room 244
San Francisco, CA 94102
Alisa.Somera@sfgov.org
My comments...



I ride the T daily, and I have to say it's gotten much better over the years. Certainly better now than the 15 bus, but surprisingly even at AM rush hours it's not as crowded as I'd expect. Maybe a sign of the economy.

311 makes a world of difference, and I know I wouldn't ride the T without it.

As for complaints: the train regularly gets significantly delayed inbound to VV at the turn from King St onto 4th near Caltrain. Could be ballpark congestion, but there doesn't seem to be enough priority given to the T at any time.

Payment enforcement is uneven. I was shocked to see an SFMTA cop speaking to a ticket-less rider in her native Cantonese let the rider off without even a warning while two African American men were getting tickets from two other cops for the exact same offense.  I filed a complaint with SFMTA over that one. There's a reason there's racial tension on the T.

I don't use the T later than 8pm  out of perceived safety concerns (real or imagined).

Notice of this hearing on the trains themselves or on the electronic signs at stations would have been nice. Not everyone is connected via email. On-train multilingual notices would have been ideal.

Tagging Clipper cards on the trains themselves is challenging, especially on occasions when the trains are full or someone is leaning on the card reader. Move the card readers off the trains and onto the outdoor platforms along the T line. Riders can then tag their card before boarding, which would result in increased compliance.

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