- 6 routes (J,K,L,M,N,T)
- K and T interlined
- 114 peak period weekday trains scheduled
- Approximately 140,000 boardings per weekday
- 23% of total Muni boardings
- On-street and subway operation
- Level of transit priority ranges from exclusive subway to dedicated surface lane to mixed traffic
- On-time performance impacted by mixed-traffic and all routes converging in Muni Metro tunnel
- Operator shortages and vehicle breakdowns significantly impacted rail performance in Spring 2011
- On-time performance and missed runs resulted from both manpower and vehicle issues
- Baseball and other special events increased demand on rail service
- Range of line management techniques used to manage gaps in service
- SFMTA has a policy of not switching back trains unless another train is following within 5 min
- Key actions taken to improve service for Muni rail customers
- Operations
- Line Management Center monitoring hours expanded to manage breakdowns, delays in service, operator performance
- Operator hiring accelerated and supplemented by Prop F workers
- NX bus service implemented to reduce crowding on N Judah
- Schedule improvements implemented October 15
- Running time adjustments made on all routes to improve on-time performance
- Vehicles
- Rail vehicle component overhaul programs underway to reduce vehicle breakdowns
- Doors/Steps Overhaul Program
- Component rebuild
- Additional Mobile Response Unit (MRU) to resolve subway/surface delays
- Operator training to resolve in-service equipment issues
- Accelerating overhaul of out of service rail vehicles
- Facilities
- Eliminating subway slow zones
- Eureka curve track replacement
- Church & Duboce interim rail replacement
- Upgraded station and vehicle announcements
- ATCS software upgrade – Vetag failures reduced from 10 % to 1 %
- Hiring additional supervisors
- 13 in training
- Reallocate pull-outs between Green and Muni Metro East
- Jan 2012
- Breda out of service trains to be repaired
- First vehicles due back Spring 2013
- Signal loop replacement in Subway
- Completion date mid-2012
h/t Supervisor Cohen
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